Here we have some important information for patients about the wider context in which we work, some of the legal and contractual information we are required to publish and some of our operational policies.
You can find out more by clicking on the following links:
The area served by Corbridge Health Centre is in the district covered by North East and North Cumbria Integrated Care Board, which is responsible for ensuring you receive all the ... [continue] About your local ICB
The practice is registered and complies with the Data Protection Act 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
You are welcome to bring someone with you when you see the doctor or nurse. You may wish to give this particular consideration if you think you will require an ... [continue] Chaperone/Companion
We take complaints very seriously. A copy of our complaints procedure is available in the library section. If you would like to make a complaint regarding the surgery or the ... [continue] Complaints policy
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Confidentiality and National Data Opt Out Policy
The health centre is accessible by wheelchair and all toilets are suitable for disabled patients. We have a lift which takes patients between the lower ground floor (accessed through a ... [continue] Disabled access
The GDPR requires practices to process data ‘fairly’ and in a ‘transparent manner’ which is ‘easily accessible and easy to understand’. This means that practices must provide information to patients ... [continue] GDPR
All GP practices are required to declare the mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at the practice. The average pay for GPs ... [continue] GP Earnings
All patients have a named accountable GP which is allocated at the point of registration. The named accountable GP is responsible for coordinating care or services required under our NHS ... [continue] Named Accountable GP
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Corbridge Medical Group is part of a wider group of practices working together under the name West Northumberland Primary Care Network (PCN). The PCN provides a number of services such ... [continue] Primary Care Networks
If you change name, address or telephone number, please let us know by filling in our Change of Address form, a copy of which is available below. Change of Address ... [continue] Updating your details
Our website contains a wealth of information for patients and it is not always easy to find what you are looking for. Please use the search bar on the home ... [continue] Using this website
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 7th December, 2023
